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Friday 27 January 2012

TES/BPO Operations : Walk In For Day Shift Process @ Genpact

ITES/BPO Operations : Walk In For Day Shift Process @ Genpact
by GENPACT in Delhi/NCR
Experience: 0 to 3 yrs.  | Salary: INR 1,00,000 - 1,50,000 P.A  |  Opening(s): 125 Posted on:
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Job Description Send me Jobs like this



  1. Handling customer queries and providing information as per defined standards.



2. Effective redressal of all customer complaints and providing solutions.



3. Educating customers about the product/service.



4. Resolve customer queries within the assigned TAT.



5. Adhere to the Login hrs & maintain the desired AHT Levels.
Salary:

INR 1,00,000 - 1,50,000 P.A
Industry:

BPO, Call Centre, ITeS
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Voice
Role:

Associate/Senior. Associate -(NonTechnical)
Keyskills:

Fresher, BPO, Call Center, ITES, Inbound, Outbound
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization, Graduation Not Required, B.A, B.B.A, B.Sc, B.Com, BHM, Other Graduate) OR (PG - Post Graduation Not Required)
Please refer to the Job description above
Company Profile
GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Contact Details

Executive Name:

Annu
Contact Company:

GENPACT
Email Address:

annu.misra@genpact.com
Telephone:

9899860827

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