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Friday 27 January 2012

BPO / ITES - Operations - WALK-In Interviews- Hiring Fresh Graduates

BPO / ITES - Operations - WALK-In Interviews- Hiring Fresh Graduates
by GENPACT in Jaipur
Experience: 0 to 1 yrs.  | Salary: INR 90,000 - 1,50,000 P.A  |  Opening(s): 250 Posted on:
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Job Description Send me Jobs like this

Responsible for dealing with customer calls as per the SLAs outlined by the client.



* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

* Meet customer requirements through first contact resolution.

* Listen attentively to customer needs and concerns; demonstrate empathy.


Salary:

INR 90,000 - 1,50,000 P.A
Industry:

BPO, Call Centre, ITeS
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Voice
Role:

Associate/Senior. Associate -(NonTechnical)
Keyskills:

Call Centre, Collections, Voice, BPO, Sales,domestic, International, Inbound, Healthcare
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

* Freshers can apply

* 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers

* Should possess excellent Oral Communication Skills

* Should posses excellent composition & writing Skills

* Freshers can apply


Company Profile
GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Contact Details

Executive Name:

Nidhi
Contact Company:

GENPACT
Address:

Delhi IT Park, 8h Floor, Shastri Park Behind Shastri Park Metro Station NEW DELHI,Delhi,India 110052
Email Address:

nidhi.kumar@genpact.com
Telephone:

8447800476

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