Customer Service Associate - Back Office Operations (Day Shift)

Customer Service Associate - Back Office Operations (Day Shift)
by iDiscoveri Education Pvt. Ltd in Gurgaon
Experience: 2 to 6 yrs.  | Salary: INR 2,50,000 - 3,50,000 P.A  |  Opening(s): 1 Posted on:
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- Maintaining database of client schools
- Order Entry in ERP, tracking deliveries, queries/ complaint follow ups, Coordinate with supply chain dept
- Maintaining training calender, venue booking, material management
- Raising invoices/ credit note
Salary:

INR 2,50,000 - 3,50,000 P.A. Plus Performance based incentives
Industry:

Education, Teaching, Training
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Back Office/Web/Transaction Processing
Role:

Associate/Senior. Associate -(NonTechnical)
Keyskills:

Customer service executive, Customer relations officer, Customer support executive
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
- Excellent comm skills and computer skills, Accuracy and diligence, customer centric, adherence to processes, maintaining minimum TAT.
- Candidates from BPO background will be preferred
Company Profile
iDiscoveri Education Pvt. Ltd
http://www.idiscoveri.com/
iDiscoveri is an innovative education company focused on learning and leadership. iDiscoveri has high-quality proprietary content, training, and assessment capability. Its 150+ team is led by alumni of Harvard, IIM, IIT, XLRI.
Contact Details

Executive Name:

Farhan Andaleeb
Contact Company:

iDiscoveri Education Pvt Ltd
Email Address:

farhan.a@idiscoveri.com
Telephone:

0124-2556245
Reference Id:

CSE_GGN